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2010 Speaker Presentations (PDF format)
June: Mark Walch, Food
For Peak Performance
May: Clark Carboneau, Deming Scholar and LSS Blackbelt, presented:
The use of Failure Modes and Effects Analysis to improve processes and training.
March: Michelle Detry, Hiring Right the First Time - Michelle's Abstract
- You may contact her at www.keystoneinc.net
Pre 2010
Richard Clark:
Managing Performance: What Works?
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©2003